---
title: NRF 2017 - Recap
description: Collection of information and content from First Insight's trip to NRF 2017. Watch our Exhibitor Insights panel, listen to podcasts and more.
---

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Retail's Big Show 2017  
Expo Recap

### Exhibitor Insights Session "Markdowns: The Hidden Virus"

At Retail's Big Show 2017, First Insight hosted an insightful panel on the industry-wide challenge of markdowns.

**Watch the full video or view clips of the session below:**

 

HSN's focus on getting it right 

  

Karen Etzkorn, CIO of HSN, discusses the need for effective product selection and pricing in HSN's 'sell-out' business model.

making better pricing decisions

    
Alex Del Cielo, CEO of The Camuto Group, comments on the challenge of pricing effectively for the informed consumer.

 

reacting to the supply chain

  

Alex Del Cielo discusses how price has affected the supply chain causing a focus on reducing markdowns to increase the bottom line.

 

increasing Value in the market

 

 

William Susman, Managing Director of Threadstone Advisors, discusses the need for companies to identify the impact that markdowns can have on companies of all sizes. 

 

The Expectation of Discounts

 

 

William Susman comments on the prominent practice of discounting products and the difficulty of operating under constant promotions.

 

Adding Insight to Intuition

 

 

***"Merchants only get the decision right 40% of the time."***

Karen Ezkorn elaborates on the importance of engaging consumers by discussing the benefits of supplementing merchant decisions with insights for the best results.

 

### Markdown Mania: Consumer Perspectives on Retail Discounting Strategies

The First Insight consumer survey* *uncovers how retailers have conditioned consumers to wait for the markdown before buying.

[![DOWNLOAD REPORT](https://no-cache.hubspot.com/cta/default/160569/db9330b6-09fe-4c39-88c1-c8a468e8ff66.png)](https://cta-redirect.hubspot.com/cta/redirect/160569/db9330b6-09fe-4c39-88c1-c8a468e8ff66) 

## Markdown Mania: Consumer Perspectives on Retail Discounting Strategies

[![DOWNLOAD REPORT](https://no-cache.hubspot.com/cta/default/160569/db9330b6-09fe-4c39-88c1-c8a468e8ff66.png)](https://cta-redirect.hubspot.com/cta/redirect/160569/db9330b6-09fe-4c39-88c1-c8a468e8ff66)

### CAMUTO GROUP CEO TALKS PRODUCT PRICING

During the National Retail Federation's Big Show this week in New York City, Alex Del Cielo, CEO of Camuto Group, talked with *Total Retail* about why customer value is the most important aspect of product pricing.

---

[![Total_Retail.png](https://info.firstinsight.com/hs-fs/hubfs/Total_Retail.png?width=175&name=Total_Retail.png)](http://www.mytotalretail.com/video/single/camuto-group-ceo-talks-product-pricing/)

> "In retail, every season, new product is an uncertainty...We use First Insight to test product before it even hits the customer. [First Insight] not only impacted what we bought...but how much we bought."
> 
> Lisa Gavales, President & CEO  
> Things Remembered

### **Total Retail Talks:** Things Remembered's CEO on Innovation, Testing

[LISTEN TO THE PODCAST](http://www.mytotalretail.com/podcast/total-retail-talks/things-remembereds-ceo-innovation-testing/)

---

**![logo-totalretail-x2.png](https://info.firstinsight.com/hs-fs/hubfs/logo-totalretail-x2.png?width=177&name=logo-totalretail-x2.png)**

### Press Coverage

 

![HSN-BLock.jpg](https://info.firstinsight.com/hs-fs/hubfs/images/HSN-BLock.jpg?width=254&name=HSN-BLock.jpg)

First Insight Partners With HSN to Identify Top-Performing Products

[READ THE ARTICLE](https://www.firstinsight.com/press-coverage/first-insights-partners-with-hsn)

 

![SJ-BLock.png](https://info.firstinsight.com/hubfs/SJ-BLock.png)

First Insight Partners With HSN to Identify Top-Performing Products

[READ THE ARTICLE](https://www.firstinsight.com/press-coverage/the-markdown-virus-is-worse-than-retailers-think)

 

![BH-Block.jpg](https://info.firstinsight.com/hubfs/images/BH-Block.jpg)

The Markdown Virus is Worse Than Retailers Think

[READ THE ARTICLE](http://bluehillresearch.com/retail-needs-a-refresh-ptc-and-first-insight-partner-to-deliver-technology-solutions-for-retailers/)

 

![WWD-BLock.jpg](https://info.firstinsight.com/hubfs/images/WWD-BLock.jpg)

Retailers Flock to NRF’s Big Show Seeking Solutions, and Insights

[READ THE ARTICLE](https://www.firstinsight.com/press-coverage/retailers-flock-to-nrfs-big-show-seeking-solutions-and-insights)

 

![Apparel-Block.jpg](https://info.firstinsight.com/hubfs/images/Apparel-Block.jpg)

Your Incessant Markdowns Are Giving Consumers "Sales Fatigue"

[READ THE ARTICLE](http://apparel.edgl.com/news/Your-Incessant-Markdowns-Are-Giving-Consumers--Sales-Fatigue-108579)

 

![Homeworld_Block.jpg](https://info.firstinsight.com/hubfs/images/Homeworld_Block.jpg)

First Insight: Retailers Driving Markdown Mania

[READ THE ARTICLE](http://www.homeworldbusiness.com/first-insight-retailers-driving-markdown-mania/)

 

![firstinsight-dna.png](https://info.firstinsight.com/hs-fs/file-655482788-png/images/Template_Images/firstinsight-dna.png?width=174&name=firstinsight-dna.png "firstinsight-dna.png")

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